PetSure is a pet business that provides a sense of security to almost half a million Australians who are devoted to their life with pets.
Architecture & technology strategy | Integration and APIs
Managed services & proactive support | Transformation
To minimise the time their customers spent waiting for claims to be paid by creating a system that would allow vets to submit a claim directly to the insurer. The insurer could then process the payment directly into the policy holder’s account.
Our team designed a bespoke architecture that was simple but would be robust enough to handle lots of claims at once. The system included in-built redundancies, in the event that one server was overworked, the other could step in to ensure seamless service. The system was coded in Clojure.
The proof-of-concept was built in just two weeks and the new program was rolled out within vets within a month providing PetSure with an instant competitive advantage.
“We appreciate the seamless system integration between our practice management software and PetSure’s back-end. These two combined gave us the competitive advantage in a marketplace where differentiation was hard to come by.”